CTL Blog

Important Notes About LiveTalk for Chrome and Safari Users

January 31, 2017 | 1 Minute Read

Both Chrome and Safari have made changes in recent months which can (and do) adversely affect using those Web browsers for participating in LiveTalks.


By default, Chrome blocks access to your microphone, which is important for participating in LiveTalks. CTL Help has a Frequently Asked Question which walks you through the process of allowing Chrome to access your microphone during LiveTalks. Please be sure to review this information so you know how to give Chrome permission to access your microphone during LiveTalk!


By default, the Flash Player is turned off in Safari 10. It will appear to websites that Flash is simply not installed, and you will always get a message saying that you need to install the Flash Player — even if you have already installed the latest version of the Flash Player.

To enable Flash Player in Safari 10, you must do the following:

  1. In Safari, go to Preferences > Security
  2. Make sure that “Enable Plug-ins” is checked.
  3. Click “Plug-in Settings”
  4. Select “Adobe Flash Player” from the list. If Flash is not installed, it will not appear in the list of available plug-ins.
  5. Once enabled the plug-in is enabled by clicking the checkbox next to "Adobe Flash Player," set the “When visiting other websites” option at the bottom of the screen to either “Ask” or “On.”
  6. You can add specific websites (i.e.; connect.jhsph.edu only) to this screen, so that Flash is only allowed to run on specific websites and not everywhere, but the website must be open in your web browser at the time.

If you need help making this change, please contact CTL Help!