CTL Blog

CoursePlus Access Problems on 4/22 and 4/23

April 23, 2009 | 0 Minute Read

Late in the afternoon on Wednesday, April 22, students and faculty who were not logged in to a computer on the JHSPH network began experiencing problems accessing CoursePlus. This includes those who attempted to access over the public wireless network at the School, or via Welch Library. Students and faculty who were logged in to computers hard-wired in to the JHSPH network did not experience any access problems.

The cause of this problem was a network misconfiguration for the CoursePlus server. The CoursePlus site was fully available without any issues to those not affected by the network misconfiguration. CTLT and Information Systems staff identified and isolated the issue. Full access to CoursePlus, regardless of the network from which it was accessed, was restored at 11:06am. We will continue to monitor the situation and post any additional updates here, should they be necessary.

Our sincere apologies for the frustration caused by this access problem!