Two Things all JHSPH Faculty and Students Should Do...

June 11, 2014 | 1 Minute Read

With all of the recent migrations and changes to @JHU email and CoursePlus, there are a couple key things that we should all do:

1. Update your Email address (to @jhu.edu) on the CoursePlus eLearning Account page. Once you have been migrated on email, this important step will help ensure that your emails come from and go to the correct address.

2. Change all bookmarks and/or reference links from distance.jhsph.edu to CoursePlus.jhsph.edu. This will help ensure that students or others attempting to reach a particular class or destination will be able to. Keep in mind that your saved passwords will also be tied to the old address, so you will likely want to re-save any passwords in your preferred browsers.

Also, if you experience oddities or abnormalities while using CoursePlus, here are some tips to try before contacting CTLHelp:

1. Clear your browser cache: http://ctl.jhsph.edu/help/index.cfm/go/faq.display/faqID/75/
2. If that does not work, please ensure that you don’t have any kind of “on startup, pick up exactly where I left off” settings turned on. Google Chrome has this in the Chome Preferences, under “Settings” -> “On Startup.”

Of course, if trouble persists, please use the CTL Help resources or open a help call.