CTL Blog

Questions about the Migration of JHSPH Email to JHU and CoursePlus

March 19, 2014 | 2 Minute Read

With the migration of @jhsph.edu email addresses to the main JHU email system, there have been a number of questions about how this impacts CoursePlus. Below are answers to the most frequently asked questions about the @jhsph.edu email migration as it relates to CoursePlus.

Can I sign to CoursePlus in via the faculty login using my new @jhu.edu account?

No. The faculty login in CoursePlus asks for your my.jhsph username and password. While this was the same as your email username and password before the migration, my.jhsph accounts still exist and will exist for the foreseeable future. The School’s course database is tied directly to my.jhsph accounts, and the courses you teach as a faculty member are tied to your personal my.jhsph account. As such, you will still need to sign in to CoursePlus via the faculty login using your my.jhsph account username and password.

Will you be changing all eLearning account email addresses to their new @jhu.edu counterparts?

No. We will not change anyone’s eLearning account information, including the email address an individual may have entered.

CoursePlus uses whatever email address students put into their JHSPH eLearning account. For many students, this is an @jhsph.edu email address. For many students, it’s a Gmail or Yahoo address. CoursePlus will not change student email addresses automatically once a student’s email account is migrated to @jhu.edu. If a student wants to update their eLearning account with an @jhu.edu email address, they are welcome to do so, but we will not do this for them. Students can update the email address in their JHSPH eLearning account whenever they want to, and that change is reflected immediately in CoursePlus.

Emails sent to @jhsph.edu addresses that have been migrated over to @jhu.edu will still make it to the appropriate @jhu.edu email address for the next year. At some point, however, emails sent to @jhsph.edu will no longer work, and it will be up to each individual to update their eLearning account with a new address.

Can CTL Help assist me with problems with my new @jhu.edu email account?

Unfortunately, CTL Help cannot assist you with your @jhu.edu email accounts. Just as CTL Help has no access to your JHED information, so too do we lack the ability to see anyone’s @jhu.edu email account other than our own. The IT@JH team will help you with your @jhu.edu email account should you need it.