CTL Blog

Major CTL Site Outage on November 22-23, 2013

November 05, 2013 | 0 Minute Read

Beginning at approximately 9pm on Friday, November 22 and until noon on Saturday, November 23, 2013, all CTL websites will be offline for important maintenance. This means that the following websites will not be accessible during this time:

  • CoursePlus
  • All online courses
  • TRAMS
  • CTL Help
  • eLearning Account Management

The databases which power all CTL websites are being moved to a new set of server hardware which should improve performance and reliability across all CTL websites. In order for this to happen, however, all of our sites must be taken offline completely during the move. This work is being performed by JHSPH IT and while they have given us a rough estimate of the work window, it is possible that the outage may last longer into Saturday, November 23 than originally planned.

We apologize for the disruption that this outage will no doubt cause to all of you. We are coordinating with JHSPH IT to minimize this downtime as much as possible, but the sheer size of data being moved makes it a lengthy process by default.