Viewing by month: November 2009

Nov 25 2009

Limited Support Available During the Holidays

As the University is closed on Thursday, November 24, and Friday, November 25, for the Thanksgiving holiday, support from DEHelp and the CoursePlus Support Center will be limited. Students who submit help requests for online courses or CoursePlus may not receive responses until the start of business on Monday, November 30. While services will be monitored as usual, the availability of help will be limited. We apologize for any frustration this may cause.

Posted by Brian Klaas at 12:21 PM - Categories:

Nov 13 2009

CoursePlus 101: Add a Session to Your Class Schedule

In this entry in the CoursePlus 101 series, we look at adding a session to the schedule in your CoursePlus site. Class sessions can quickly and easily be set up as a "one-stop shop" for all the files, links, surveys, and quizzes related to that session.

These entries are presented in reverse chronological order, the default behavior for blog posts. If you would like to start at the beginning, please scroll to the end of the page.

Posted by Brian Klaas at 4:00 PM - Categories: CoursePlus 101

Nov 6 2009

Small But Important Change to the Audio Chat Tool

The Audio Chat tool is kind of an underutilized wonder in online courses. For quite a few years now, all online courses have had this little tool which enables small groups of people to talk with one another from within the course Web site. You don't need anything other than your current Web browser and a microphone to talk to classmates from around the world. It's really quite handy, especially if you are working in a small group on a homework problem or wiki assignment.

One limitation of the Audio Chat tool has always been that each room (where you actually talk to one another) could only accommodate 5 people at any time. This was originally done so that students on dial-up/modem/low speed connections could participate alongside students on high-speed connections. Each additional person you put in an Audio Chat room causes more data to be sent to each participant in the room. If you're on a high speed connection, this isn't a problem. For students on dial-up/low speed connections, though, this was definitely a problem.

Now that less than 10% of all students who take online courses from JHSPH use dial-up/low speed connections (thank you, Google Analytics, for that information!), we're able to bump up the capacity in Audio Chat rooms. Each Audio Chat room can now accommodate ten simultaneous participants. This change is already in place, so you can try it out today!

Posted by Brian Klaas at 3:45 PM - Categories: Online Courses | Course Tools

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